Privacy Policy

Introduction

Kuwait Taxi Service (also known as Q8 Taxi Service) is committed to protecting the privacy of our customers. This Privacy Policy outlines the types of personal information we collect, how we use it, and the steps we take to protect it.

Information We Collect

We collect the following personal information from our customers:

  • Name
  • Contact information (phone number, email address)
  • Pick-up and drop-off locations
  • Preferred time of travel
  • Number of passengers
  • Payment information (if paying by cash)
  • We may also collect additional information, such as your IP address, browser type, and operating system, when you visit our website.

How We Use Your Information

We use the personal information we collect to provide and improve our taxi services. This includes:

  • Processing your taxi bookings
  • Contacting you to confirm your booking or to provide updates on the status of your taxi
  • Sending you promotional offers and discounts
  • Improving our customer service
  • Conducting research and analysis to improve our services

Payment

Only cash

We understand that some customers may prefer to pay for their taxi rides with a credit card or debit card. However, at this time, Kuwait Taxi Service only accepts cash payments. We apologize for any inconvenience this may cause. We are working on adding more payment options in the future.

Sharing Your Information

We will not share your personal information with any third parties without your consent, except in the following cases:

  • When required by law or to comply with a legal process
  • To protect the rights, property, or safety of Kuwait Taxi Service, our customers, or the public
  • To provide our services, such as sharing your pick-up and drop-off locations with our drivers

Data Security

We take the security of your personal information very seriously. We have implemented a variety of security measures to protect your information from unauthorized access, use, or disclosure. These measures include:

  • Using secure servers to store your information
  • Encrypting your information when it is transmitted over the internet, including your payment information
  • Regularly monitoring our systems for potential security breaches

Retention of Your Information

We will retain your personal information for as long as necessary to provide our services and to comply with applicable laws. We will then securely dispose of your information in a manner that prevents it from being accessed or used by unauthorized persons.

Your Rights

You have the following rights with respect to your personal information:

  • The right to access your personal information
  • The right to rectify or update your personal information
  • The right to request the deletion of your personal information
  • The right to restrict the processing of your personal information
  • The right to object to the processing of your personal information
  • The right to data portability

Contact Us

If you have any questions or concerns about our Privacy Policy, please contact us at:

Kuwait Taxi Service
+96597691676
[email protected]

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or to comply with new laws. We will post the updated Privacy Policy on our website and notify you of any changes by email.

Effective Date

This Privacy Policy is effective as of 2024.02.11.

We recommend that you review this Privacy Policy carefully before using our services. If you have any questions or concerns, please do not hesitate to contact us.